Careers @ Phenix

Become part of the team that makes it happen

Phenix is an exciting and fast-growing high-tech company that is changing how people connect. Our technology revolutionizes real-time content delivery and provides means for human connection in the digital age.

Our headquarters are in Chicago's blossoming technology epicenter in the River North neighborhood, though our team is located around the world. We are always looking for talented people to join our ranks — focused, dedicated, inspired, fun people who are ready to make things happen.

We take pride in how we build our systems, mentor our team members and interact with our customers. We follow the manifesto for agile software development and practice SOLID object-oriented design. Most of us have extensively used many programming languages during our careers. We see programming languages as the means of getting things done, not the essence of what defines us as engineers. We become experts in new technologies not because it is exciting (it is!) but because it enables us to create something better and faster. We strive for end-to-end perfection in delivering flawless features to our customers. A happy customer is the ultimate reward for our time. We are egoless because we believe that everyone can learn something from everyone else.

Open Positions

QA Automation Engineer

Location:Ukraine

Phenix is hiring an experienced QA automation engineer to help support the ongoing development of Phenix real-time video streaming platform that provides low-latency streaming at high quality and massive scale.

Responsibilities:

  • Engineer automated end-to-end tests for our real-time video streaming platform
  • Provide assurance that high quality software is being deployed to the field
  • Provide coverage for various types of tests: video quality and performance; functional testing; REST APIs
  • Provide coverage for various target platforms: Web; mobile web; mobile native apps (iOS and Android)
  • Develop high quality test software that can be released to our customers to facilitate their own QA testing

Requirements:

  • 4+ years of experience
  • BA or equivalent in Computer Science, Computer Engineering, or similar
  • Several years of experience writing end-to-end automated tests
  • Proficient in English language: speaking, understanding, writing, and reading
  • Strong proficiency in Javascript
  • Prior experience with node.js as it applies to automated testing
  • Knowledge of / experience with HTTP requests and using them to invoke APIs
  • Enthusiasm for automation
  • Intellectual curiosity
  • Attention to detail
  • Seeks to achieve technical expertise in his/her areas of work

Bonus Points:

  • Experience with WebdriverIO
  • Experience with BrowserStack
  • Experience with Appium
  • Experience with video/media streaming
  • Experience with streaming protocols such as WebRTC, WebSockets, SSE
  • Experience with mobile app automation testing
  • Experience programming with languages other than Javascript
  • Experience providing quality assurance within a CI/CD process

Perks:

  • Competitive benefits package
  • Collaborating with and learning from a world class team of business professionals and technologists
  • Working with a global and diverse customer base
Submit Resume

Senior Site Reliability Engineer

Location:Chicago HQ (preferred) / US

Phenix is seeking an experienced Site Reliability Engineer who will be responsible for services related to availability, latency, efficiency, change management, monitoring, emergency response, and capacity planning as they relate to our large scale distributed real-time network. As a member of the Phenix team, you will be building the future of video communications.

We Are Looking For Someone Who:

  • Is experienced in areas such as automating infrastructure monitoring, release engineering, and continuous delivery
  • Has developed automated processes in support of the availability, performance, security, and maintainability of 24/7 systems
  • Understands the inherent tradeoff between frequently delivering features to customers and operating a reliable system
  • Has a passion for system-wide continuous improvement
  • Operates at a high level of effectiveness in a fast-paced startup environment

Responsibilities:

  • Proactively manage the risk associated with feature delivery
  • Develop service level objectives and determine indicators for platform reliability
  • Reduce the toil of standard operating procedures through automation
  • Participate in system design discussions, platform management, and capacity planning
  • Designs and conducts load tests and analyzes the results to better understand the limits of our system and how it performs under load
  • Improve our ability to monitor indicators for platform reliability and performance
  • Manage software releases from planning stage, through certification in staging, to production release across global PoPs, coordinating with Engineering and Product teams
  • Lead operational incident response team
  • Troubleshoot incidents through analysis of system logs
  • Contribute to Root Cause Analysis (RCA) investigations
  • Contribute to operations playbooks and documentation
  • Communicate clearly and openly with internal stakeholders regarding progress, roadblocks, and timelines

Requirements:

  • MS/BS. Computer Science or a related technical degree preferred
  • 4+ years of experience as Site Reliability and/or DevOps Engineer
  • Experience with high level languages, such as Python, C/C++, and/or JavaScript
  • Experience with the bash scripting language
  • Experience with SQL database queries
  • Experience managing container-based apps using Docker
  • Experience with git
  • Experience with large scale cloud-based operations
  • Experience with build management technologies
  • Experience using CI/CD server technologies
  • Experience with test-driven development
  • Strong problem solving ability
  • Ability to troubleshoot issues in complex distributed software environments
  • Relentless focus on results and details

Bonus Points:

  • Familiarity with video streaming: WebRTC, RTP, RTMP, HLS, DASH
  • Experience with mobile audio/video development
  • Experience integrating with Slack
  • Familiarity with HTML5
  • Familiarity with Node.js

Perks:

  • Competitive benefits package
  • Collaborating with and learning from a world class team of business professionals and technologists
  • Working with a global and diverse customer base
Submit Resume

Senior Site Reliability Engineer

Location:Zurich, Switzerland

Phenix is seeking an experienced Site Reliability Engineer who will be responsible for services related to availability, latency, efficiency, change management, monitoring, emergency response, and capacity planning as they relate to our large scale distributed real-time network. As a member of the Phenix team, you will be building the future of video communications.

We Are Looking For Someone Who:

  • Is experienced in areas such as automating infrastructure monitoring, release engineering, and continuous delivery
  • Has developed automated processes in support of the availability, performance, security, and maintainability of 24/7 systems
  • Understands the inherent tradeoff between frequently delivering features to customers and operating a reliable system
  • Has a passion for system-wide continuous improvement
  • Operates at a high level of effectiveness in a fast-paced startup environment

Responsibilities:

  • Proactively manage the risk associated with feature delivery
  • Develop service level objectives and determine indicators for platform reliability
  • Reduce the toil of standard operating procedures through automation
  • Participate in system design discussions, platform management, and capacity planning
  • Designs and conducts load tests and analyzes the results to better understand the limits of our system and how it performs under load
  • Improve our ability to monitor indicators for platform reliability and performance
  • Manage software releases from planning stage, through certification in staging, to production release across global PoPs, coordinating with Engineering and Product teams
  • Lead operational incident response team
  • Troubleshoot incidents through analysis of system logs
  • Contribute to Root Cause Analysis (RCA) investigations
  • Contribute to operations playbooks and documentation
  • Communicate clearly and openly with internal stakeholders regarding progress, roadblocks, and timelines

Requirements:

  • MS/BS. Computer Science or a related technical degree preferred
  • 4+ years of experience as Site Reliability and/or DevOps Engineer
  • Experience with high level languages, such as Python, C/C++, and/or JavaScript
  • Experience with the bash scripting language
  • Experience with SQL database queries
  • Experience managing container-based apps using Docker
  • Experience with git
  • Experience with large scale cloud-based operations
  • Experience with build management technologies
  • Experience using CI/CD server technologies
  • Experience with test-driven development
  • Strong problem solving ability
  • Ability to troubleshoot issues in complex distributed software environments
  • Relentless focus on results and details

Bonus Points:

  • Familiarity with video streaming: WebRTC, RTP, RTMP, HLS, DASH
  • Experience with mobile audio/video development
  • Experience integrating with Slack
  • Familiarity with HTML5
  • Familiarity with Node.js
Submit Resume

Fullstack Engineer

Location:Chicago HQ (preferred) / US

Phenix is hiring an experienced full stack engineer to help support the ongoing development of Phenix real-time video streaming platform that provides low-latency streaming at high quality and massive scale. A successful candidate has significant frontend development experience, is an expert in Node.js and JavaScript and has demonstrated tenacious attention to detail.

Responsibilities:

  • Full Stack Development in Javascript (Node.js / React)

Requirements:

  • BS in Computer Science
  • 4+ years of experience coding with JavaScript
  • Experience practicing SOLID development methodologies
  • Ability to write clean modular and reusable components
  • Extensive experience with Promises (e.g. bluebird, ES6)
  • Extensive experience with Node.js
  • Familiarity with video technologies
  • Familiarity with testing frameworks such as mocha
  • Experience working on large code bases
  • Experience with message-based and service-oriented architectures
  • Experience in successful triaging issues in high-volume logs of a distributed system
  • Experience with docker
  • Familiar with ssh and bash/zsh
  • Basic familiarity with cloud platforms (gcloud, oci, azure, aws)

Helpful Skills:

  • Experience with HLS/DASH workflows
  • Experience with mission critical software environments
  • Experience with React + redux (async actions (thunk or sagas), reducers, selectors)
  • Experience with HTML5 and Modular CSS
  • Knowledge of cross-browser compatibility
  • Webpack + babel/transpiling experienceExperience developing for multiple platforms (OS, devices and browsers)
  • Experience developing real-time applications
  • Experience with mobile development
  • Familiarity with amqp (RabbitMQ)
  • Familiarity with key value stores (No SQL)
  • Familiarity with web sockets
Submit Resume

Phenix drives revenue

With faster time to first frame and Real-Time streaming, you have more interaction, which leads to increased engagement that drives revenue. Find out how we can take your business to the next level.

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