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FAQs
  • How is Phenix real-time streaming different from off the shelf WebRTC?
  • How does Phenix scale WebRTC to millions?
  • What is the difference between a CDN and Phenix?
  • What is the difference between a Channel and a Room?
  • Does Phenix encrypt its Real-Time streams?
  • How does Phenix define Real-Time vs Low Latency?
  • How does Phenix compare with technologies such as CMAF?
  • On which cloud platforms is the Phenix platform deployed?
  • What is the recommended minimum hardware spec for devices to publish from a web browser to Phenix?
  • What WebSocket reconnect mechanisms are built into the Web SDK?
  • What are the benefits of the Phenix hardware encoder?
  • How does Phenix multi-bitrate transcoding work and how do I enable it?
  • What bitrates are used for encoding and publishing?
  • How does Phenix adapt to challenging network connections?
  • How does Phenix handle rapid join rates and broadcast size audiences?
  • Where can I see the status of the Phenix system?
  • When do sessions and sessionIds expire?
  • What is the digest field portion of the Auth token?
  • Which video players support Phenix?
  • Which capture devices are compatible with Phenix?
  • Where can I find documentation of the text chat feature?
  • What size and bitrate should I use for publishing?
  • Does Phenix provide a video player?
  • What effects will 5G have on Phenix?

What are the benefits of the Phenix Hardware Encoder?

Phenix encoders are built specifically to meet the demands of real-time streaming and enable Phenix customers to input raw HD-SDI or HDMI signals. The encoders are comprised of off-the-shelf, rack-mountable servers paired with Phenix real-time encoding software. Unlike traditional encoders, they require no special tuning or configuration to create a multi-bitrate video signal in real-time while maintaining high quality and under 500ms end-to-end latency.

  • Rackmount chassis

    • Case is designed to 3U EIA-310 standard

    • Case is designed to be cantilevered from the front, no rack rail supports required

  • Signal acquisition & real-time encoding

  • High availability ingest options

    • Active-Active, Primary-Backup

  • Can connect to private internal resources

  • Monitoring and operational control

  • Input capabilities: MPEG-TS, 3G-SDI (optionally HDMI)

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