• Skip to Search
  • Skip to Content
  • Skip to Side Navigation
Getting StartedSDK ReferenceGlossary
  • Home
  • Getting Started
  • SDK Reference
  • Portal
  • How-To
  • Troubleshooting
  • FAQs
  • Reference
  • Glossary
Troubleshooting
  • Issues with Downloading Phenix Mobile SDKs
  • Building an app with the iOS SDK
  • App does not receive callbacks when data quality changes
  • Publishing does not result in a stream
  • Autoplay isn't working
  • Playback blocked in battery saver mode

Why isn’t autoplay working?

Problem: Browser policies on auto-playback may interfere with your desired autoplay experience.

Solution: First, make sure you properly configure the <video> tag so it can auto play in the browsers.

html
1<video id="myVideoId" width="640" height="480" class="myVideoClass" playsinline autoplay></video>

Then please refer to autoMuted in the example integration in View a Channel. If the video was auto-muted, you need to show a user control so the user can manually unmute the media playback.

Browser polices about autoplay change periodically, please refer back to this question and to these reference materials from the various browser makers for details on their policies.

  • Chrome Blog & Presentation
  • Safari iOS
  • Safari macOS
  • Firefox & Edge have provided no specific guidance on autoplay video policies.

Keywords: Browsers, Mobile, Desktop, Chrome, WebView, WebSDK

Page Content
    Copyright 2023 © Phenix RTS
    Privacy Policy | Terms of Service
    v2023-01-31T21:25:10