Why isn’t autoplay working?

Problem: Browser policies on auto-playback may interfere with your desired autoplay experience.

Solution: First, make sure you properly configure the <video> tag so it can auto play in the browsers.

1<video id="myVideoId" width="640" height="480" class="myVideoClass" playsinline autoplay></video>

Then please refer to autoMuted in the example integration in View a Channel. If the video was auto-muted, you need to show a user control so the user can manually unmute the media playback.

Browser polices about autoplay change periodically, please refer back to this question and to these reference materials from the various browser makers for details on their policies.

• Chrome Blog & Presentation
• Safari iOS
• Safari macOS
• Firefox & Edge have provided no specific guidance on autoplay video policies.

Keywords: Browsers, Mobile, Desktop, Chrome, WebView, WebSDK