Create a Channel or Room using the Phenix Portal
Log into the Phenix customer portal.
Create a new channel by clicking on the plus sign in the upper right corner of the Channels page. The same icon is shown in the Rooms page, and creating a Room follows the same process as shown for Channel.
![Icon](/docs/images/755597521.png)
The portal will display a dialog. Enter an alias, name, and description for the channel. If creating a Room, you will also select the Room Type.
![icon](/docs/images/portal-createChannelDialog.png)
If the name of the channel or room is already in use, the portal will not let you create the new room or channel.
![icon](/docs/images/portal-namingConflictOnCreate.png)
If the name is available, the new channel will be shown in the Channels page.
![updated channel list](/docs/images/portal-channelList.png)
A new Room will be shown in the Rooms page, which is filtered by Room Type. If your new Room is not shown, click the Room Type drop-down menu and select the correct Room Type.
![room type](/docs/images/portal-roomTypes.png)